5 Things to Expect from a Plumber

If you’re jumping from one website to another trying to decide which local plumbing company best suits your needs, perhaps we can be of assistance.

While there are many things to consider when making such a decision, we think there are five key considerations that should rank high on your list of questions:

Do you offer emergency service calls?

Plumbing problems are fond of ignoring the clock. Which means a truly customer-friendly plumbing company will be there when you need them, including late at night or on weekends for true plumbing emergencies.

Are you experienced in the work I need done?

Not all plumbers perform all the same services.  Drain cleaning companies, for example, typical do not offer a full array of plumbing services. The point is, don’t assume that, just because you have a comfort level with a certain plumber, they can meet your present needs. The more you know about the company up front, the happier you’ll be both now and later.

Do you offer any guarantees?

A quality, trustworthy plumber does more than say the right words to reassure you. They offer written guarantees to further ensure your peace of mind. So ask, for example, if they offer guaranteed upfront pricing and a customer satisfaction guarantee. And don’t be afraid to ask to see them in writing.

How do I know you’re a reputable firm?

For starters, not all companies belong to the Better Business Bureau or similar organizations, and many of them do stellar work. But in a world filled with so much uncertainty, wouldn’t you feel better that the company you’re considering hiring WAS a member of BBB in good standing?

Are you licensed & insured?

This is the essence of a company’s skill set, qualifications, and willingness to protect your interests while working on your plumbing. Without a master plumber’s license and the right kinds and amounts of insurance, just say “no thanks”.

Take a closer look at Your 1 Plumber and you’ll find we can answer each of these questions – plus others you might have – to your complete satisfaction. Need a plumber now? Your 1 Plumber is at your service, and ready to go.