How to Hire a Plumber You Can Trust in Highland and Howard County

As the drapes are being drawn on 2014, we’d like to close the year by telling you a little about the people we work with.

Not our employees or vendors, mind you. But our customers: people like you.

Far more often than not, the person who calls us for residential plumbing service is a woman. While plumbing may have been the purview of the male head of the household in prior generations, that trend has been reversed for at least the past 15 years, and maybe even longer.

Most of our customers are moms, too, with children still living at home. And, according to the Pew Research Center, 71% of America’s moms work outside the home.

These same moms – and all working home owners, really – have very little “leisure” time on their hands given all the demands of outside employment, child care, housework, and all the rest. Which means that when it comes to employing the services of outside professionals, it’s more important than ever to make the right choice, first time around? Especially since time is one of your most valuable commodities.

So let’s look at some pretty basic and common things that could go wrong at home: a leaky faucet, noisy garbage disposal, a sudden lack or loss of hot water, a clogged drain that simply won’t budget, and so on. What do they all have in common? Right: each one typically requires the services of a professional plumber.

Do you have a plumber you can contact and, with absolute certainty, know that the job will be taken care of to your complete satisfaction? If not, it would benefit you to take a little time to search now when you’re not forced to make a hasty decision that might just end of backfiring on you.

So from Your 1 Plumber to your household, here are a few ways to search for and land the plumber that has “everything it takes” according to your own particular standards:

• Make of a list of what’s important to you in a professional plumbing resource, including such things as same-day service availability, number of years of experience, communication skills before, during, and after the service call, etc.

• Ask friends, co-workers, and neighbors who they use, and what they like and don’t like about them.

• Conduct a local Google search and check out local plumbing company websites. There, you can learn a lot about their guarantees, warranties, hours of operation, areas they service, special skills and credentials, scope of services, and more.

• Check out their reviews and their current standing with the Better Business Bureau, etc.

And then, last but not least, pick up the phone and call a few local plumbers to ask the questions of greatest importance to you. The way they respond and the time they take with you, even when you haven’t committed to hiring them, will tell you a lot about their true concern for their customers.

Why are we telling you all this? Because the more you know about the people you’re even considering hiring, the better you’ll feel about your choice and the less likely you are to be disappointed. Plus, once you’ve completed all your homework, we’re very confident Your 1 Plumber will at least make your short list, if not prove to be your ultimate choice, just as we already have for thousands of home owners – men and women alike – throughout the area.